Greetings from the National Relationship-Based Care Symposium!
A national community of nearly 400 courageous and passionate leaders who are committed to transforming health care through the power of Relationship-Based Care, gathered on Tuesday, July 28th to gain new knowledge, celebrate successes, and develop and renew collegial relationships.
The Symposium began with a beautiful blessing from a member of the Oneida nation. Jayne Felgen, President of Creative Health Care Management then welcomed the attendees and introduced keynote speaker Peter Block.
Peter’s Address, “Community: The Structure of Belonging” was accompanied by songs and poetry performed by Barbara McAfee. Barbara brought further meaning to Peter’s key themes with her moving music.
Peter began his address by stating, “If you care about outcomes around health care, community or your family, it all rests on relationships. Relationship-Based Care is a revolutionary movement to integrate collaborative care in order to provide healing.”
Transformational change was a major theme of the address and Peter said, “All transformations are linguistic. A big issue for people is not making contact with others because I’m too busy doing things that don’t work! A key to overcoming this dilemma is collaborating in small groups. This is where transformation takes place. This is the space where everyone’s voice is heard.”
Peter’s insight, knowledge and humor was met with an engaged response from the audience and a standing ovation at the end of his address.
How are you building community in your organization to best serve patients and their families?
Dave Moe
Marketing Director, Creative Health Care Management

Jayne Felgen, President of Creative Health Care Management, welcomes attendees to the National Relationship-Based Care Symposium
We were all thrilled to be a part of the RBC Community!